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24x7 service availability -
Yes, you are required to call, text or email us.
We recommend booking at least 24 hours in advance to guarantee your preferred vehicle and schedule. All high roof limo such as Mercedes Sprinter booking require a week advance notice and prepayment.
Yes, you can add your return trip details on the booking screen before confirming.
Yes, please contact us directly to set up a recurring schedule.
Yes, the final estimate is displayed before checkout.
We can charge their card when the service is completed.
No, gratuity is left to your discretion and can be added later.
Yes, tolls and standard airport fees are calculated and added to the final total.
Initially, we require a credit card on file to secure and process all bookings and later a cash payment may be accepted as per your convenience.
No, our base rates remain consistent regardless of traffic or weather conditions.
Yes, it is emailed to you automatically after the trip is finalized.
Yes, please reach out to our support team to establish a corporate profile.
No, only one primary card can be charged per reservation.
As long as you cancel two hours in advance.
A "no-show" fee equal to the full ride amount will be charged.
No, all cancellations must go through the portal, email, or our main phone line.
Yes, subject to vehicle availability at that time.
Usually 3 to 5 business days, depending on your banking institution.
Yes, we include a standard grace period for airport pickups to cover baggage delays.
Usually at the designated passenger pickup zone, or inside the terminal by the baggage claim.
Just let us know as soon as you receive notice, and we will issue full refund.
Yes, you can choose your preferred vehicle class during booking.
Yes, most of our executive fleet features active Wi-Fi access.
Yes, your driver will gladly assist with Bluetooth or an aux cord connection.
Usually up to 3 standard-sized suitcases.
Yes, but you will need to select an SUV class during booking.
Yes, provided the pet remains inside a secure travel carrier.
Yes, you can request them in the booking options for a small fee.
Yes, our standard large SUVs comfortably seat up to 6 passengers.
Yes, you can note their name in the special instructions, and we will match them if available.
Yes, you can see their name number from our booking portal.
Yes, though additional stops may incur a minor adjustments fee.
Yes, choose the "Hourly" option on our booking tool.
Contact our office immediately, and we will coordinate returning it to you.